This policy sets out your rights to cancel or reschedule your appointment
Im You provides a free initial 30 minute consultation. The free consultation is designed so that you know what the service we provide in detail , This in return helps to shorten the time spent getting to know each other and should you with to book a session we would have opportunity to go straight in to the session & you will have the maximum benefit from your paid session because we will be cutting all the initial bits out . At the free consultation you would not be asked for any payment & you are not pushed to book any sessions either , the work we do is to work with people to transform your life and we understand that people need to feel ready to embark on this mission.
Free consultation bookings can be made directly from https://imyou.co.uk/
No deposits are required for the free initial 30 minute consultation.
Treatment bookings are scheduled after the 30 minute free consultation and are optional.
All treatment bookings require customers to pay the full amount before the session.
Im You will send you a digital invoice for deposit payment using PayPal.
You can pay the invoice using PayPal, Credit Card or Debit Card.
The payment for the full session is only refundable if you notify us of a booking cancellation within 48 hours of your booking timeslot.
You can notify Im You of a booking cancellation by emailing firstname.lastname@example.org
Cancellation notification must be sent during working hours 9:00am to 5:00pm Monday – Saturday.
If a treatment booking needs to be cancelled by Im You for circumstances beyond our control, we will contact you directly to re-schedule your treatment booking or offer you a full deposit refund.